Solutions Engineering / GTM / AI + Infrastructure

I build the technical function behind infrastructure companies. The team, the process, the trust.

Rishit Lakhani. Twice a startup's first solutions hire, now Head of Solutions Engineering at REAP. I write and speak on AI, infrastructure, and the people building both.

Open to a few advisory conversations
Rishit Lakhani, Head of Solutions Engineering at REAP
SAN FRANCISCO BAY AREAEST. 2015
CURRENTLYHead of SE, REAP
Built and scaled at REAP Nile VMware NetBrain
01By the numbers

A decade of building.

Functions built from scratch, teams across three countries, and quota carried every year.

0+
Years leading technical presales and GTM
0%
Quota attainment, every year
0%+
Peak year. President's Club at VMware
0×
First solutions hire, at Nile and REAP
02Profile

I join early and build the technical function, before the process exists.

The pattern has been the same across my roles. I join before the process exists and build it. The discovery motion, the qualification rubric, the proof of concept, the playbooks the field runs on, and the team that carries it after me.

I did this at Nile as the first solutions engineer in stealth, building the function to a team of six across three countries and working with enterprise teams including Stanford, Tesla, Carta, and Sigma Computing. I am doing it again at REAP, an agentic network operations company, as the first customer facing hire, from discovery through to the feedback loop back into product.

What connects the roles is the same work. Making hard technical systems clear to the people who have to decide on them, and caring about how the work gets done, from decision rights and readiness gates to the reasoning quality of an AI system.

NOWHead of Solutions Engineering, REAP
BASEDSan Francisco Bay Area
DOMAINEnterprise networking, data center, and security
FOCUSGTM and SE function building, applied AI in infrastructure
EDUCATIONMS Telecom, RIT. BE, Univ. of Mumbai
03Selected work

The work, role by role.

The roles change. The work stays the same. Build the function, grow the team, earn the technical decision.

Head of Solutions Engineering, REAP

2026 to now
Seed stage AI platform for network operations. First customer facing hire.
  • Own the full technical sale. Discovery, demos, proofs of value, design partner conversion, and competitive positioning.
  • Set the quality bar for the platform's AI reasoning. Every generated incident must establish what happened, why, the evidence, the impact, and the recommended action. Restating the alert is rejected.
  • Built the qualification motion from scratch, including the scored account rubric that decides which prospects advance to design partner.
  • Own competitive and pricing intelligence for the category and authored the phase one pricing and packaging model.

Solutions Engineering Lead, Nile

2021 to 2025
First solutions engineer in stealth. Grew the function to a team of six across the US, Canada, and India.
  • Owned enterprise technical evaluations end to end across healthcare, retail, higher education, and enterprise IT.
  • Led enterprise projects for teams at Stanford, Tesla, Carta, and Sigma Computing.
  • Early product lead for Nile Guest Service. Ran discovery, validated it in the field, and drove it to adoption and recurring revenue.
  • Wrote the reference architectures, readiness gates, and field playbooks the delivery organization ran on. Presented at Tech Field Day and Nile Tech Day at Stanford.

Staff Systems Engineer, Team Lead, VMware

2018 to 2021
VMware SD-WAN. Promoted twice. Led a team of five systems engineers.
  • Carried and cleared quota every year, and reached 200%+ in a peak year to earn VMware's 2019 President's Club award.
  • Partnered directly with AT&T on large scale SD-WAN deployments and joint GTM initiatives.
  • Built the SE new hire program that trained more than 100 engineers and started a biweekly SE learning series.
  • Coached several engineers to promotion and served as first escalation when deals came under pressure.

I would rather build a function that outlasts me than be the person every deal depends on.

Rishit Lakhani
04Where I can help

Advisory for founders and leaders working in AI and infrastructure.

I take on a small number of advisory conversations. These are the areas I know best.

Building the SE and GTM function from zero

The discovery motion, qualification rubrics, proof of concept design, hiring and ramp, and the first playbooks. What to build first when there is no process yet.

AI in network and infrastructure operations

Where agentic systems actually reduce MTTR, how to set evaluation criteria for model reasoning, and how to tell a real capability from a demo.

Enterprise deployment at scale

Reference architectures, readiness gates, governance, and partner enablement. Rollouts that land on time and survive contact with production.

Also glad to talk about Startups and early GTM Career and interviewing Sales and technical pre-sales Leadership and team building
05Writing and speaking

Practical and vendor neutral.

I write about the future of network engineering for Forbes, Network Computing, and others, and I speak at industry events including Tech Field Day.

AIOpsAI in networkingZero TrustNetwork as a ServiceCampus networkingInfrastructure resilienceThe changing role of the network engineerData center trends AIOpsAI in networkingZero TrustNetwork as a ServiceCampus networkingInfrastructure resilienceThe changing role of the network engineerData center trends
06Recognition and service

Beyond the day job.

RIT MIS Advisory Board

SAUNDERS COLLEGE OF BUSINESS

Limited Partner, Z21 Ventures

EARLY STAGE INVESTING

Let's talk

Building something at the edge of AI and infrastructure?

Whether it is scaling a solutions team, sharpening a commercial motion, or pressure testing where AI actually helps in network operations, I am glad to trade notes.

// scheduler placeholder. paste your Calendly or Cal.com link into #BOOKING_LINK